Effective Date: Monday 2nd June 2025
The Balma Group
Website: https://thebalmagroup.com
1. Introduction
The Balma Group respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect and process the following types of information:
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Personal Information: Name, email address, phone number, and other contact details submitted through forms.
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Technical Information: IP address, browser type and version, time zone settings, device information, and website usage data via cookies and analytics tools.
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Communication Data: Any correspondence you send us via email or contact forms.
3. How We Use Your Information
We use your information to:
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Respond to your enquiries or requests
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Provide property development updates or services you request
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Improve our website functionality and user experience
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Comply with legal or regulatory obligations
4. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Your Data Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal data we hold about you
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Request correction of incorrect or incomplete data
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Request deletion of your data under certain conditions
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Object to or restrict processing of your data
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Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at info@thebalmagroup.com.
8. Retention of Data
We retain personal data only as long as necessary for the purposes it was collected for, including legal, accounting, or reporting requirements.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page, with the effective date clearly marked.
Contact Us
If you have any questions about this Privacy Policy or the way we handle your data, please contact us at:
📧 info@thebalmagroup.com